Time is a salesperson’s most valuable asset. But for many teams, bad CRM data is stealing hundreds of hours every year.
The Productivity Drain
On average, sales reps waste up to 550 hours annually chasing bad data — equivalent to $32,000 in lost productivity per rep. That’s nearly one full day per week spent on:
- Dead dials & bounce loops
- Detective work (searching for missing titles/phones)
- Duplicate collisions (two reps chasing the same account)
- Stalled deals (champion left but CRM wasn’t updated)
The Revenue Impact
Lost time means fewer calls, fewer meetings, fewer deals. Worse, bad data inflates pipeline numbers with dead opportunities, leading to forecast misses.
One study found 30% of pipeline can quietly vanish each year due to contact churn. That’s millions in lost revenue potential.
The Sales Data Hygiene Playbook
For SDRs:
- Verify titles and phones on first connect.
- Flag “bad contact” → auto-trigger enrichment.
For AEs:
- Confirm active champion for every late-stage opportunity.
- Validate buying committee roles weekly.
For RevOps:
- Merge duplicates.
- Enforce validation rules (no stage advance without active contact).
- Job-change alerts → auto-create new leads.
By Role: Quick Wins
- VP Sales: Require “Active Contact Attached” before forecast commit.
- SDR Leaders: Strip bounced contacts from sequences immediately.
- RevOps: Automate dedupe and enrichment.
- Data Leaders: Monitor job-change signals for top accounts.
The Payoff
- −50% no-connects due to wrong data
- +15% meetings booked
- −25% stalled opportunities
Salesforce-native enrichment (like Datatrip.ai) auto-updates job changes and direct dials, keeping reps selling instead of searching.
Call to Action
Add two simple validation rules today:
- No stage advance without an active contact.
- No contact save without an email or phone.
Protect your team’s most valuable resource: time.